Privacy Policy

Last updated: June 30, 2026

Wewatch LLC ("WeWatch", "we", "us", or "our") operates the WeWatch Now application and related services ("Services"). This Privacy Policy explains how we collect, use, and protect your information when you use our Services.

1. Information We Collect

Account Information

• Name
• Email address
• Phone number (optional)
• Authentication information

Camera and Microphone Data

When using live collaboration features, we request access to your device camera and microphone to enable:

• Real-time video communication
• Audio communication
• Freeze-frame capture and annotation
• AI-assisted object labeling and workflow analysis

Live audio and video streams are processed in real time and are not stored unless you explicitly save snapshots, recordings, or transcripts.

User Content

• Snapshots and annotated images
• Session recordings (if enabled)
• Text annotations
• Workflow summaries
• Transcriptions

Device and Usage Data

• Device model
• Operating system
• IP address
• Crash logs
• Session metadata
• Performance diagnostics

2. How We Use Your Information

• Provide live visual collaboration services
• Enable annotations and freeze-frame workflows
• Generate AI-assisted labels, summaries, and transcripts
• Store user-created snapshots and workflows
• Improve product reliability and performance
• Provide customer support

3. AI Processing

Some features may use AI models to analyze images, video frames, and audio for object detection, OCR, transcription, and workflow generation. Processing may occur through third-party cloud services or customer-controlled on-premise deployments.

4. Sharing Your Information

We do not sell your personal data. We may share information only with:

• Cloud hosting providers
• AI service providers
• Speech transcription providers
• Legal authorities when required by law

5. Data Storage and Retention

Saved snapshots, annotations, and recordings may be stored securely in cloud storage. Live sessions are not retained unless explicitly saved by users. We retain account data while your account remains active.

6. Security

We implement technical and organizational safeguards including encryption, access control, and secure cloud infrastructure to protect your information. However, no system is completely secure.

7. Your Rights

• Access your personal data
• Update your account information
• Delete your account
• Request data export
• Withdraw permissions through device settings

8. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children.

9. International Transfers

Your data may be processed and stored in the United States or other countries where our infrastructure or service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates become effective when posted on this page.

11. Contact Us

Wewatch LLC
Livingston, New Jersey, USA
Email: info@wewatchnow.com